Pueblo Bonito Emerald Bay Resort & Spa Mazatlan, Mazatlan - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

Pueblo Bonito Emerald Bay Resort & Spa is a luxurious resort situated on 20 acres overlooking the Pacific Ocean, celebrated for its stunning neoclassical architecture reminiscent of Old Mazatlán. The resort is recognized by Travel + Leisure as one of the top resorts in Mazatlán, further reaffirming its status with awards emphasizing its commitment to excellence in service and facilities. This elegant jewel features lush, mature gardens, a private beach, and access to some of the region’s best recreational activities in a picturesque setting that merges natural beauty with refined hospitality.

Location

Situated just 40 km from General Rafael Buelna International Airport, the resort is ideally located near vibrant attractions such as Playa Bruja and the lively Zona Dorada. This proximity offers guests an exceptional beachfront experience, rich cultural surroundings, along with easy transportation options for nearby excursions and excursions.

Rooms

The resort offers 378 beautifully appointed junior and master suites, each equipped with a private terrace or balcony showcasing panoramic ocean or beach views. Guests will find modern amenities including kitchenettes stocked with utensils and daily housekeeping, ensuring a comfortable stay while enjoying the casual elegance of the suites.

Eat & Drink

Onsite dining options feature five restaurants, including the renowned La Cordeliere, where masterfully prepared international and French cuisine is presented with stunning ocean views. Guests can indulge in a variety of meal options, from casual al fresco dining to theme buffets, and enjoy relaxing breakfast or lunch by the beautiful pools.

Leisure & Business

The resort boasts plentiful amenities, including two swimming pools, a luxurious spa named Armonia Spa, and beach access, allowing guests to enjoy various recreational activities. Esteemed as one of the best spas in the world, Armonia Spa features holistic massage therapies, spa rituals, and beauty services, making it a perfect destination for relaxation and self-renewal.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Junior Suite

Max:

4 persons

39 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Luxury Queen Suite

Max:

4 persons

90 m²

Bed options:

2 Double beds

Sea view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Mazatlan 6.0 mi

Airports

General Rafael Buelna (MZT) 22.4 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Currency exchange

Sports & Fitness

Fitness center
Tennis court
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar

Business

Business center
Fax/Photocopying

Children

Babysitting/Child services
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa & wellness center
Sauna
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Location

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

Map view

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

City landmarks

Entronque

Aquatic Park Mazagua

1.1 mi

Cerritos

Almar

4300 ft

Beach

Playa Bruja

5200 ft

Beach

Beach - Riu Emerald Bay Mazatlan

1.1 mi

Witches Beach

4600 ft

Playa Cerritos

5200 ft

Unnamed Road

Playas de Mazatlan

1.2 mi

Avenida Sabalo Cerritos

1.6 mi

Beach

Cerritos Beach

1.3 mi

Events

Mazatlan International Center

2.0 mi

Paco's Reserva de Flora y Fauna

2.0 mi

Centro de Usos Multiples

2.3 mi

Playa el Delfin

2.6 mi

Cinemex X4D

2.7 mi

Island

Bula

2.8 mi

Cinemex Platino

2.7 mi

Night club

Prive Mazatlan

2.9 mi

Beach

Playa

2.9 mi

Mall

Liverpool

2.9 mi

Mi Casa

Sailing Mazatlan

3.0 mi

Night club

Classico Mazatlan

3.1 mi

Av Camarón Sábalo s/n

Aries Fleet

3.0 mi

Marina Mazatlán

Bibi Fleet

3.1 mi

Nearby

Entronque

Aquatic Park Mazagua

3200 ft

Restaurants

Kelly's Bar

1200 ft

Pueblo Bonito Emerald Bay Resort

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the resort and would come back

Exceptional service

Breathtaking views

Limited beach activities

Some menu items unavailable

8.6/10

Great

Rooms

8.6

Location

9.4

Service

10.0

Dining

7.8

4.5/5 based on 6292 reviews

#3 of 115 hotels in Mazatlan based on Tripadvisor

Robert

United States of America, January 2025

8.0/10

I had a delightful stay at this resort with beautifully maintained grounds and excellent dining options. The service from the staff was top-notch, making us feel welcomed and appreciated. On the downside, our suite was a bit outdated and would benefit from a refresh, particularly in layout and amenities. Also, while we enjoyed the adult pool area, it could use some upgrades as well.

Rooms

7.0

Our suite was spacious and comfortable, but I really missed having a balcony to enjoy the view.

Service

10.0

The staff members were incredibly friendly and accommodating, especially Cristina and Narciso, who helped us throughout our stay.

Location

9.0

The resort is located in a picturesque area of Mazatlán, surrounded by lush foliage and beautiful ocean views.

Dining

8.0

The dining options were quite good, with a variety of cuisines available. The restaurant we visited had great quality food.

Facilities

6.0

Facilities like the pools and the beach access were nice, but the adult pool looked a bit run down, which was disappointing.

Brandon

United States of America, December 2024

9.0/10

Returning to this resort was a delightful experience filled with familiar comforts and memorable service. The staff went above and beyond, especially Diana at the Concierge who surprised us with a birthday cake. While the location is beautiful and the staff is exceptional, there are minor issues like some furniture noise and a need for updated room amenities. Overall, it was a fantastic stay with great memories.

Rooms

8.0

The rooms were large and roomy with a kitchenette and a comfortable king bed. They were mainly quiet, but I did hear some occasional cutlery clatter from the neighboring room.

Service

10.0

The service was impeccable, with staff members like Diana and Rosario making my stay particularly memorable. They really showed kindness that exceeded their job requirements.

Location

9.0

The location is breathtaking and peaceful, coming alive with beautiful jungle-like views each time I visit. However, it may not be the greatest in Mazatlán.

Dining

9.0

Dining was enjoyable, especially at Bistro where the food was really good. I felt well cared for by the staff who always went the extra mile.

Facilities

9.0

The facilities were impressive, with a fantastic pool and a well-equipped gym. I appreciated the variety of fitness classes offered.

United States of America, October 2024

9.2/10

I had an incredible experience at El Pueblo Bonito Emerald Bay in Mazatlán! The service was attentive and personalized, making my stay truly special. The resort is beautiful with amazing views, but the beach is more suited for relaxing than activities. I enjoyed the dining options, but it would have been nice to have a few more variety. Overall, this was a memorable trip with great value for money.

Rooms

10.0

The villa was extremely comfortable, spacious, and offered breathtaking views overlooking the pool and ocean.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure our comfort and happiness throughout our stay.

Location

9.0

The resort is nestled in stunning scenery, surrounded by beautiful foliage and close to various local attractions.

Dining

8.0

The dining experience was fantastic, with quality food and unique themes each night, though I did find a few items unavailable.

Facilities

9.0

The facilities are well-maintained, with a large infinity pool and ample areas for relaxation amidst lush gardens.

Exceptional service

Limited beach activities

Vanessa

United States of America, October 2024

9.4/10

I had a fantastic time at this beautiful resort. The grounds are absolutely stunning, with lush foliage that creates a serene atmosphere. The staff is very attentive and truly goes above and beyond for guests. However, the dining options could use improvement, especially with the modified bus schedule affecting local dining. Overall, it's a lovely place to stay.

Rooms

9.0

The accommodations were nicely decorated and clean, providing a comfortable stay.

Service

10.0

The service was exceptional, with staff consistently going the extra mile to make sure everyone is taken care of.

Location

10.0

The resort is set on beautiful grounds facing the water, creating a tranquil and picturesque setting.

Dining

7.0

While the food was pretty good, I found the limited lunch options because of the bus schedule disappointing. I missed dining locally.

Facilities

9.0

The infinity pool and smaller pools were lovely and well-maintained, offering a great place to relax.

Stunning grounds

Limited dining options

Frank

United States of America, August 2024

9.6/10

I had an absolutely amazing time at the resort! The views from our room were breathtaking, and the peaceful ambiance made for a perfect getaway. Although some dining options had their hits and misses, the overall experience was so enriching that I'd definitely come back for more.

Rooms

9.0

Our room was spacious, clean, and had an incredible view of the ocean. I especially loved enjoying my morning coffee on the patio.

Service

10.0

The service was outstanding! Everyone was genuinely helpful, especially Diana, who ensured our check-in was smooth and really went out of her way to accommodate us.

Location

10.0

The location was perfect for relaxation, with stunning beachfront views and a lush, beautiful environment to stroll around. It was a peaceful escape from the busier tourist spots.

Dining

7.0

Dining was mostly enjoyable, especially the breakfast, which had a wonderful variety. However, some menu items at the Bistro weren't available during our stay, which was a bit disappointing.

Facilities

9.0

The facilities were fantastic! The pools were beautiful and well-kept, making it easy to relax and soak up the sun.