Pueblo Bonito Emerald Bay Resort & Spa, Mazatlan ~ Reviews, Room Choices & Prices 2025

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About the Resort

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

Pueblo Bonito Emerald Bay Resort & Spa is situated on 20 acres along the stunning Pacific coastline in Mazatlán, Mexico. This elegant jewel is recognized as one of the top resorts in the region, featuring graceful neoclassical architecture that echoes the charm of Old Mazatlán. The resort boasts a private beach, lush gardens, koi ponds, and an exceptional spa that has garnered numerous awards. An oasis of tranquility, the property is designed to provide guests with an unforgettable experience amidst the beauty of nature.

Location

Pueblo Bonito Emerald Bay Resort & Spa is conveniently located approximately 40 kilometers from General Rafael Buelna International Airport. The surrounding area boasts stunning natural beauty, with notable attractions such as Old Mazatlán's charming architecture, beaches, and local markets within easy reach.

Rooms

The resort offers 378 beautifully appointed junior and master suites, each featuring a private terrace or balcony with panoramic ocean views. Guests can enjoy modern amenities including air-conditioned rooms and furnished kitchenettes, ensuring ultimate comfort during their stay.

Eat & Drink

Guests can indulge in masterfully prepared international and French cuisine at the resort's onsite restaurants. Notable dining experiences include a delicious breakfast buffet, fresh ceviche by the pool, and themed buffets with dishes that celebrate the local flavors of Mazatlán.

Leisure & Business

The resort features two swimming pools, including one with a swim-up bar, an outdoor hot tub, and a private beach for relaxation. Guests can rejuvenate at the award-winning Armonia Spa, which offers a variety of holistic spa treatments and amenities designed for ultimate relaxation.

“The hotel is perfectly situated with breathtaking ocean views and beautifully landscaped grounds, making it a true paradise.”view full review

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“An exceptional resort with outstanding service and hospitality” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 16:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

High-speed internet access is available in the hotel rooms for additional charge.

Other information

The hotel Pueblo Bonito Emerald Bay Resort & Spa serves a full breakfast for free.

There are no cots provided in a room. There are no extra beds provided in a room.

Pets are not allowed.

Number of floors:4

Number of rooms:200

Former name

pueblo bonito emerald bay resort and spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

4 persons

39 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Luxury Suite

Max:

4 persons

90 m²

Bed options:

2 Double beds

Sea view

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Centre

Mazatlan 9.7 km

Airports

General Rafael Buelna (MZT) 36.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable

“The room was perfect with a full kitchenette, allowing us to enjoy meals at our convenience while feeling at home.” view full review

Heavenly Spa Experience

“The Armonia Spa was a haven of relaxation with very nice massage options that left me feeling rejuvenated.” view full review

Gorgeous Poolside Retreat

“The main pool was stunning, featuring swim-up bar service and plenty of lounging areas, creating a perfect relaxation spot.” view full review

Delicious Buffet!

“The breakfast buffet was excellent with fresh options, especially the made-to-order omelets and delicious baked goods.” view full review

General

Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Currency exchange

Sports & Fitness

Fitness centre
Tennis court
Golf course

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar

Business

Business centre
Fax/Photocopying

Children

Babysitting/Child services
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Location

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

Map view

Av. Emesto Coppel Compania S/N, Nuevo Mazatlan, Mazatlan, Mexico, 82110

City landmarks

Entronque

Aquatic Park Mazagua

1.9 km

Cerritos

Almar

1.3 km

Beach

Playa Bruja

1.6 km

Beach

Beach - Riu Emerald Bay Mazatlan

1.7 km

Witches Beach

1.4 km

Playa Cerritos

1.6 km

Unnamed Road

Playas de Mazatlan

2.0 km

Avenida Sabalo Cerritos

2.6 km

Beach

Cerritos Beach

2.1 km

Event hall

Mazatlan International Center

3.3 km

Paco's Reserva de Flora y Fauna

3.2 km

Centro de Usos Multiples

3.7 km

Playa el Delfin

4.3 km

Cinemex X4D

4.4 km

Island

Bula

4.5 km

Cinemex Platino

4.4 km

Night club

Prive Mazatlan

4.6 km

Beach

Playa

4.7 km

Mall

Liverpool

4.7 km

Mi Casa

Sailing Mazatlan

4.8 km

Night club

Classico Mazatlan

5.0 km

Av Camarón Sábalo s/n

Aries Fleet

4.9 km

Marina Mazatlán

Bibi Fleet

4.9 km

Nearby

Entronque

Aquatic Park Mazagua

970 m

Restaurants

Kelly's Bar

350 m

Pueblo Bonito Emerald Bay Resort

Reviews and Ratings

Feedback from previous guests about their experience

90%

liked the resort and would come back again

Exceptional service

Breathtaking views

Limited beach activities

Some menu items unavailable

9.0/10

Perfect

Rooms

8.6

Location

9.4

Service

10.0

Dining

7.8

4.5/5 based on 6292 reviews

#3 of 115 hotels in Mazatlan based on Tripadvisor

Robert

United States, January 2025

8.0/10

I had a delightful stay at this resort with beautifully maintained grounds and excellent dining options. The service from the staff was top-notch, making us feel welcomed and appreciated. On the downside, our suite was a bit outdated and would benefit from a refresh, particularly in layout and amenities. Also, while we enjoyed the adult pool area, it could use some upgrades as well.

Rooms

7.0

Our suite was spacious and comfortable, but I really missed having a balcony to enjoy the view.

Service

10.0

The staff members were incredibly friendly and accommodating, especially Cristina and Narciso, who helped us throughout our stay.

Location

9.0

The resort is located in a picturesque area of Mazatlán, surrounded by lush foliage and beautiful ocean views.

Dining

8.0

The dining options were quite good, with a variety of cuisines available. The restaurant we visited had great quality food.

Facilities

6.0

Facilities like the pools and the beach access were nice, but the adult pool looked a bit run down, which was disappointing.

Brandon

United States, December 2024

9.0/10

Returning to this resort was a delightful experience filled with familiar comforts and memorable service. The staff went above and beyond, especially Diana at the Concierge who surprised us with a birthday cake. While the location is beautiful and the staff is exceptional, there are minor issues like some furniture noise and a need for updated room amenities. Overall, it was a fantastic stay with great memories.

Rooms

8.0

The rooms were large and roomy with a kitchenette and a comfortable king bed. They were mainly quiet, but I did hear some occasional cutlery clatter from the neighboring room.

Service

10.0

The service was impeccable, with staff members like Diana and Rosario making my stay particularly memorable. They really showed kindness that exceeded their job requirements.

Location

9.0

The location is breathtaking and peaceful, coming alive with beautiful jungle-like views each time I visit. However, it may not be the greatest in Mazatlán.

Dining

9.0

Dining was enjoyable, especially at Bistro where the food was really good. I felt well cared for by the staff who always went the extra mile.

Facilities

9.0

The facilities were impressive, with a fantastic pool and a well-equipped gym. I appreciated the variety of fitness classes offered.

United States, October 2024

9.2/10

I had an incredible experience at El Pueblo Bonito Emerald Bay in Mazatlán! The service was attentive and personalized, making my stay truly special. The resort is beautiful with amazing views, but the beach is more suited for relaxing than activities. I enjoyed the dining options, but it would have been nice to have a few more variety. Overall, this was a memorable trip with great value for money.

Rooms

10.0

The villa was extremely comfortable, spacious, and offered breathtaking views overlooking the pool and ocean.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure our comfort and happiness throughout our stay.

Location

9.0

The resort is nestled in stunning scenery, surrounded by beautiful foliage and close to various local attractions.

Dining

8.0

The dining experience was fantastic, with quality food and unique themes each night, though I did find a few items unavailable.

Facilities

9.0

The facilities are well-maintained, with a large infinity pool and ample areas for relaxation amidst lush gardens.

Exceptional service

Limited beach activities

Vanessa

United States, October 2024

9.4/10

I had a fantastic time at this beautiful resort. The grounds are absolutely stunning, with lush foliage that creates a serene atmosphere. The staff is very attentive and truly goes above and beyond for guests. However, the dining options could use improvement, especially with the modified bus schedule affecting local dining. Overall, it's a lovely place to stay.

Rooms

9.0

The accommodations were nicely decorated and clean, providing a comfortable stay.

Service

10.0

The service was exceptional, with staff consistently going the extra mile to make sure everyone is taken care of.

Location

10.0

The resort is set on beautiful grounds facing the water, creating a tranquil and picturesque setting.

Dining

7.0

While the food was pretty good, I found the limited lunch options because of the bus schedule disappointing. I missed dining locally.

Facilities

9.0

The infinity pool and smaller pools were lovely and well-maintained, offering a great place to relax.

Stunning grounds

Limited dining options

Frank

United States, August 2024

9.6/10

I had an absolutely amazing time at the resort! The views from our room were breathtaking, and the peaceful ambiance made for a perfect getaway. Although some dining options had their hits and misses, the overall experience was so enriching that I'd definitely come back for more.

Rooms

9.0

Our room was spacious, clean, and had an incredible view of the ocean. I especially loved enjoying my morning coffee on the patio.

Service

10.0

The service was outstanding! Everyone was genuinely helpful, especially Diana, who ensured our check-in was smooth and really went out of her way to accommodate us.

Location

10.0

The location was perfect for relaxation, with stunning beachfront views and a lush, beautiful environment to stroll around. It was a peaceful escape from the busier tourist spots.

Dining

7.0

Dining was mostly enjoyable, especially the breakfast, which had a wonderful variety. However, some menu items at the Bistro weren't available during our stay, which was a bit disappointing.

Facilities

9.0

The facilities were fantastic! The pools were beautiful and well-kept, making it easy to relax and soak up the sun.